Carrier Contact Info
If you have questions or need help regarding specific plans, you can contact the carriers directly or visit carrier websites as listed below.
Benefit | Administrator/ Group ID | Phone | Website |
Medical | BCBSTX - TRS Medical (385003 / D044) | 1-866-355-5999 | |
Telehealth | 1800MD (1800MD244) | 1.800.530.8666 | |
HSA | HSA Bank (BUR459) | 1-800-357-6246 | |
FSA & Dependent Care | NBS (NBS468432) | 1-855-399-3035 | |
Dental | Unum (967239) | 1-888-400-9304 | |
Vision | Unum (967239) | 1-855-652-8686 | |
Life & AD&D (Basic & Voluntary) | One America (00625149-0000-000) | 1-800-553-5318 | |
Employee Assistance Program | ComPsych - One America (WEB ID: ONEAMERICA3) | Call: 1-855-387-9727 TDD: 1-800-697-0353 | Online: guidanceresources.com APP: GuidanceResources® Now |
Disability (Short-Term & Long-Term) | One America (G 00625149-0000-000) | 1-855-517-6365 | |
Term Life Insurance | Aflac (AGC0002923813) | 1-800-433-3036 | |
Accident | Unum (967240) | 1-800-635-5597 | |
Hospital Indemnity | Unum (967242) | 1-800-635-5597 | |
Critical Illness | Unum (967241) | 1-800-635-5597 | |
Cancer | American Public Life (7896) | 1-800-256-8606 | |
Medical Transport | MASA (B2BBURCISD) | 1-800-643-9023 | |
Identity Theft Protection | ID Watchdog (3580) | 1-800-774-3772 | |
403B | Omni | 1-877-544-6664 |